Feature
Every client conversation in one place, not scattered across your inbox.
Stay connected with clients between sessions.
Real-time messaging built for coaching relationships
Email threads get buried. WhatsApp mixes clients with personal messages. Kaido gives you a dedicated real-time inbox for every client relationship. Private, organized, and always at hand. Send a message and your client gets it instantly.
- Dedicated conversation thread per client
- Real-time delivery with push notifications
- Separate inboxes for coach and client views
- Full message history retained for every engagement
Messages
Sarah J.
2m
Marcus P.
1h
Emma L.
3h
Tyler R.
1d
Sarah Johnson
Select a conversation
to view messages
Keep the momentum going between sessions
Coaching happens between the calls too. Send homework reminders, share encouragement, answer quick questions, or follow up after a breakthrough session, all in the same thread where your client expects to hear from you.
- Message clients directly from their profile or inbox
- Clients reply from their own Kaido dashboard
- Notifications keep both parties engaged and responsive
- Message history available to review before each session
Sarah Johnson
I finished the pricing worksheet you sent. Should I bring it to our next session?
Yes, definitely bring it along. Great work getting it done early.
Can we push Thursday's session to 3pm instead of 2pm?
Share files and resources without leaving the conversation
Instead of emailing attachments or sharing Dropbox links, share worksheets, PDFs, and resources directly in the chat thread. Everything your client needs stays in the context of your conversation.
- Attach files directly to any message
- Clients can download shared resources from the thread
- No size limits or third-party storage tools required
- Files organized by conversation for easy retrieval
Marcus Powell
Here's the goal-setting worksheet for next week. Complete it before Thursday's session.
goal-setting-worksheet.pdf
Got it, I'll have it done by Wednesday evening.
Ready to put messaging & chat to work?
Start your Kaido account and manage your clients with the tools professional coaches rely on.
Frequently asked questions
Everything you need to know about messaging & chat on Kaido.
- Is messaging in Kaido real-time?
- Yes. Messages are delivered in real time. Both coaches and clients receive push notifications when a new message arrives so nothing gets missed between sessions.
- Can clients message their coach first?
- Yes. Clients can initiate conversations with their coach from their dashboard. The coach receives a notification and can reply from their own inbox.
- Is there a separate inbox for each client?
- Yes. Each client relationship has its own dedicated conversation thread. Your inbox shows all active conversations with a preview of the latest message and timestamp.
- Can I share files in messages?
- Yes. You can attach files to any message: PDFs, worksheets, or any document. Clients can download them directly from the thread. Files are stored within the conversation for easy access.
- Can team members see client messages?
- Messaging visibility follows your team permissions. Team members assigned to an engagement can view and send messages in that client's thread based on their role.